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Thursday, December 23, 2021

GRAND OASIS CANCUN

The time was 3:10am. The outside temperature was 34 degrees and there was a slight dusting of snow on the ground.  I didn’t mind any of that.  I was heading to the Medford, Oregon airport for my flight to Cancun, Mexico.


This past week I flew to Cancun International Airport, located in the state of Quintana Roo on the Caribbean coast of Mexico’s Yucatan Peninsula.  The airport is Latin America’s third and Mexico’s second busiest airport, after Mexico City International Airport.


It was just three days prior to my flight that I spontaneously purchased a Delta Airlines flight, round-trip transfer service in Cancun and booked the All-inclusive Grand Oasis Cancun. My Delta flight was scheduled to arrive in Cancun at 4:00pm.  I envisioned sitting on the beach sipping margaritas and watching the sunset by 6pm.  I was mistaken. 

 

Immigration took well over an hour.  Normal driving time from the airport to the Grand Oasis Cancun is 18 minutes but not this particular day. My transfer service was booked as a ‘shared’ ride.  I was the first passenger to arrive so I found myself waiting another 20 minutes for the rest of the passengers.  This was followed by another 45-minute drive to the hotel as the van made frequent stops to drop guests at various hotels with intermittent traffic stalls.   

Outside the terminal looking for my van driver

Following my contact to my shared van

The Grand Oasis Cancun is the largest hotel complex in Cancun and proudly boasts a total of 1,700 rooms located throughout 5 different buildings.  With 14 bars and 14 restaurants, without leaving the property, your choices are substantial.  It also sports the longest pool in Cancun. 

Arial view / pre 2015 renovation showing the length of the pool

View from Caribbean Sea side / post 2015 renovation

This property offers rooms in 3 categories:  Grand, Pyramid and Sian Ka’an.  In addition, each of these 3 categories offer location options of:  Garden, Garden Terrace, Sunset View, Ocean View and Ocean Front.  Regardless of your category selection, all guests will check-in at the main Pyramid building.  You will then be directed to different check-in areas based on your category selection.   Regardless of your arrival or departure time, the Grand check-in is staffed 24/7.  Express check-in is available.  
Main Pyramid building and check-in area
 

The Grand category will accommodate adults and children.  The Sian Ka’an category, named after the Sian Ka’an Reserve,  is exclusive to adults only.

Sian Ka'an Standard Room with King Bed

 

Espresso and coffee machine in Sian Ka'an room

Tub in Sian Ka'an room

Patio Jacuzzi in Sian Ka'an room

This property can also handle your conventions, meetings, groups, weddings or other special requests, offering 10 conference rooms, including the 20,000 square foot Oasis Arena. 

The first of the 5 guest room buildings is named the Pyramid.   The Pyramid at Grand Oasis is a luxurious resort-within-a-resort on the Grand Oasis Cancun complex, offering full access to everything plus exclusive amenities like award-winning restaurants, bars, and private beach clubs. 

 

Located directly in the center of the property, be sure and head to the top of the Pyramid for an awesome panoramic view. You will be facing east looking toward the Caribbean Sea with the entire complex in view.  On your left will be guest room buildings 2 and 3 - the Palmer 1 North and Playa 1 North.  On your right will be guest room buildings 4 and 5 - the Palmer 2 South and Playa 2 South.  Your category selection – Grand, Pyramid or Sian Ka’an – followed by your location preference – Garden, Garden Terrace, Sunset View, Ocean View and Ocean Front – will dictate your assigned building.  Each building features a concierge desk. 

Note:  The left side of the complex offers more music, entertainment and activities. 

Main lobby of the Pyramid building

My room was 4526 - a Grand category, Ocean View location on the 5th floor of Palmer 2 South.  

Grand Ocean View Standard Room with King Bed

Stocked refrigerator in my room

Coffee makers in the room

Hallway on level 1 of Palmer 2 building

So here is the basic difference between your three category selections:

 

GRAND CATEGORY

Blue wristbands 

Access to 9 restaurants

Access to 11 bars

Internet for 1 device only

Safe is optional pay feature

Room Service is NOT available

No mini bar restocking fee

 

PYRAMID CATEGORY

Black wristbands

Access to 15 restaurants

Access to 14 bars

Internet Access for 1 device per guest

Safe included

Room Service Delivery Fee applies

No Mini bar restocking fee

Pyramid Beach Club access

Cocoa Restaurant – adults only

Careyes Restaurant – adults only

Benazuza – adults only

The White Box Restaurant

Market Place & Bites Restaurant

 

SIAN KA’AN (ADULTS ONLY) CATEGORY

Black wristbands

Access to 15 restaurants

Access to 14 bars

Internet Access for 1 device per guest

Safe included

No Room Service Delivery Fee

No Mini bar restocking fee

Priority reservations throughout the property

Private Sian Ka’an Beach Club

Access to Pyramid Beach Club

Expresso coffee makers in room

Cocoa Restaurant – adults only

Carayes Restaurant – adults only

Benazuza – adults only

Maximum 2 adults per room

The White Box Restaurant

Market Place & Bites Restaurant

Maximum 2 adults per room

 

To access internet service for additional devices for the Grand category rooms, you can register your device via their website with a credit card payment or simply buy a pre-paid card at one of the kiosks located throughout the property.  A 5 day/2 device pre-paid card will cost $800 MXN.  Based on the rate of exchange as of December 23, 2021 this is equal to $24.12 USD, or less than $5/day.  Various combinations can be purchased at the kiosk. 

Wifi pre-paid card kiosk

Wifi pre-paid card kiosk


OASIS SMARTPHONE APP


Be sure to download the OASIS app.  Here you have access, in real time, to the property map, spa information, tours and transportation, bars, restaurants, entertainment and much more.  The map utilizes a “Take Me Here” button that provides a walking route for you. 

Oasis App Screenshot

"Take Me Here" screenshot

Posted maps located around the complex

RED CASINO


Grand Oasis Cancun is the only resort in Cancun, in the hotel zone, with a casino-in-a-resort.  You will be able to enjoy Las Vegas style entertainment with a wide array of classic casino games including roulette, black jack and poker.  The casino bar offers refreshing and colorful Caribbean cocktails, wines, spirits and a variety of beers.  The general public is allowed entry to the casino through the casino parking garage but it does not allow entry to the resort complex.  This is monitored closely by security. 

Entrance to Red Casino from Pyramid Lobby

Gaming tables inside Red Casino

Slots inside Red Casino

COFFEE & ME


Specialty coffee fans can enjoy infusions, tea and coffee at one of 3 Coffee and Me locations.  One is located inside the Pyramid building and is exclusive to black wristband holders.  Two additional locations are available to both blue and black wristbands.  One is on the left side of the Pyramid in the Palmer 1 North building.  The other is located to the right of the Pyramid in the Palmer 2 South building.  I tried a double shot vanilla cappuccino in a to-go cup.  I am not a big specialty coffee drinker but enjoyed my cappuccino this day.   

Open daily from 7:00am-10:00pm. 

Inside Coffee & Me

LA PLACITA (FAST FOOD)


The La Placita food court is located poolside and offers fast food items such as tacos, burgers, hot dogs, chicken strips and fries. I tried the chicken strips and fries.  Chicken strips were large, hot and well cooked.  Fries were a bit dry but overall I felt it was a good experience for a fast food poolside option.

Open for Lunch:        11:00am-6:00pm

Open for Dinner:        6:00pm-11:00pm

La Placita poolside entrance

COCOA RESTAURANT


This proved to be one of my favorite places.  Not just great food but beautiful ocean front views.  Offerings of a variety of seafood and steaks, this is an extraordinary a la carte restaurant. I enjoyed breakfast here of orange juice, classic eggs benedict and the avocado toast. The orange juice is a mix of orange, passion fruit and mango.  The eggs benedict was prepared on brioche bread with Canadian bacon, perfectly prepared poached eggs and bĂ©arnaise sauce. The avocado toast was presented on a large slice of country toast topped with mashed avocado, egg, radish, cilantro and cheese.  Access to this restaurant is restricted to black wristbands and adults only. 

Open for breakfast:           7:30am-10:30am

Open for lunch:                12:30pm-5:00pm

Breakfast menu Cocoa Restaurant

My view during breakfast at Cocoa Restaurant

Seating inside Cocoa Restaurant



Beautifully prepared and presented Traditional Eggs Benedict



BAHIA STEAK HOUSE


I found this restaurant to be my least favorite meal during my stay.  In fact, I would not eat here again unless there is a change of chef.  The one thing I did like was the salad and desert bars.  For an appetizer I ordered crab cake with root dressing and lemon along with an onion ring, wasabi dressing and coriander.   I am a big fan of clam chowder and the menu listed it with bacon and potato. It really didn’t taste like clam chowder to me.  I felt it more of a smooth creme bisque consistency and feel strongly that there were NO clams, NO bacon and NO potato.   I am also not a big red meat eater and since this is classified as a Brazilian Steak House I was delighted to see a “catch of the day” menu option.  It was salmon.  It was grilled and was OK but just slightly overcooked.  My selected sides were grilled corn along with smash potatoes with truffles.  I disliked both the corn and the potato sides.  The corn was a very small grilled corn cob and was cold.  The smash potatoes with truffles were runny and also the temperature was barely warm. 

Open for dinner:    5:30pm-10:30pm

Bahia Steak House Manager Ulises Chavez Moreno

Listed as Clam Chowder with bacon/potatoe

Salad/dessert       
Dinner Menu

 

 TUNKUL FOOD HALL

 

This is an extensive international menu buffet with offerings that rotate daily.  I tried this one for dinner.   Service was fantastic, food was OK with a nice selection to choose from.  I complemented my dinner choice with the house white wine.  

Open for Breakfast:        06:30am-11:00am

Open for lunch:             12:30pm-4:00pm

Open for Dinner:             6:00pm-11:00pm




 

IL FORNO DOS LUNAS

 

Another one of my favorites.  Great food, great atmosphere and a fantastic staff.  This is a pizza and pasta specialty restaurant.  I selected an appetizer of prosciutto, sorpressata and salami, followed by fettuccine with pesto and shrimp. I ordered double shrimp and it was presented exactly as requested.  I chose the house red wine.  Dessert was cheesecake.

Open for Lunch:             12:00-6:00pm

House red wine

Shot of tequila after lunch

Cheesecake dessert

Fettuccine with basil and double shrimp

prosciutto, sorpressata and salami appetizer


Il Forno Dos Lunes Lunch Menu

Il Forno Dos Lunes Dinner Menu

 

HACIENDA SARAPE


Yet a third restaurant I truly enjoyed.  Fantastic Tex-Mex offering the colors and flavors of authentic Mexican cuisine.  Chips and salsa were quickly delivered to the table along with the first of three margaritas I enjoyed during my lunch.   I selected the tortilla cream soup along with 3 soft tacos: 1 beef, 1 chicken and 1 cochinita.  Cochinita is pork with achiote sauce and this proved to be my favorite of the three.  Good food, great service. 

Open for Lunch:      12:30p-6:00pm

Open for Dinner:     6:00pm-11:00p

Hacienda Sarape Restaurant inside seating

1 of 2 buffets

1 of 2 buffets


Chips/Salsa along with a Margarita

Tortilla Cream Soup

Hacienda Sarape Restaurant Menu


FONTAINEBLEAU COCKTAIL BAR


This bar is located in the Pyramid building and is for adults only with black wristbands.  I tried several types of drinks here during my stay and all were well prepared, with no scrimping on the alcohol.  Very accommodating staff.

Open:  11:00am-11:00pm

Entrance to Fontainebleau Cocktail Bar
Great service

RED CABARET DINNER SHOW

 

My last night in Cancun found me at the Red Cabaret Dinner Show. Pretty appropriately named I would say. "Red" - the color in the room throughout the night, even including the dinner plates. "Cabaret" - it was a burlesque-style atmosphere with a wide variety of acts. "Dinner" - hard to see what I was eating due to the lighting but I'm fairly confident it was steak. "Show" - listed as adult only and for that reason my pictures will be limited.  The dinner included appetizer, salad, entrĂ©e and dessert.  Drinks were also included. 

Showtime:        Fridays 8:00pm-10:00pm

Assorted acts

Main course

It was advertised as 'adults' only


Final shot of me and the cast


DRUMS & FIRE


This was presented in the main lobby of the Pyramid building.  A live performance featuring 4 on percussion along with 4 fire dancers:  2 females and 2 males.  I had front row center stage seats and was close enough to feel the heat.  Nice presentation.

Performance:   Monday/Thursday  7:30pm-8:00pm

Main lobby in Pyramid building / Drums and Fire performance

Drums & Fire on stage

 COVID TESTING


COVID testing is offered by the Grand Oasis Cancun.  Both the testing site and lab are located on level 0 of the Palmer 2 South building.  As a U.S. citizen I was required to obtain a COVID antigen test 1 day prior to my flight back into the United States. I made my appointment two days prior to my flight, confirming the time of 8:30am for the following morning.  When I arrived for my test the entire process took only 3 minutes.  My NEGATIVE test results arrived in my email later that same day. I uploaded the results to Delta Airlines and was ready to go.  There are no fees for testing to any guests staying 3 nights or more.  

Open Daily:        8:00am-4:00pm

 

HOSPITALITY ROOMS

 

Check-in at the Grand Oasis Cancun is 3pm and check-out is noon.  If you find yourself needing an early check-in or a late check-out be sure to take advantage of 1 of the hotels 5 hospitality rooms, located on floor 1 in the Palmer 2 South building. These rooms allow you to change clothes and shower or just relax.  Each room has a restroom.  They are complimentary on a first come, first serve basis.  If a complimentary hospitality room is not available you can request a 2:30pm late check-out through your concierge.  The cost will be approximately $40USD.  

Here's a few photos taken at various times around the property. 

From atop the Pyramid building


Beach bar

Walking down to the beach

One of the beach areas

Beach view

Pool

Pool

Beach club areaz

Walking down to beach club area

 
On my way to breakfast

I am returning to Cancun in February, 2022 and will once again be staying at the Grand Oasis Cancun. A special thank you to Robin Perez, Manager of the Oasis Plus Department, for making my stay so memorable.   

 

For more information:

GRAND OASIS CANCUN

Blvd Kukulcan Km. 16.5, Lotes 45-47, Zona Hotelera

77500 Cancun, Quintana Roo, Mexico